Hello, My Name is Promise

*Job Experience* 
NWIKO PROMISE ROBINSON
PGC ESTATE IRIEBE PORTHARCOURT, RIVERS STATE
promisenwiko10@gmail.com
08037961410

Dear Sir/Ma

I am writing to formally express my extensive experience in the power system distribution sector as requested by your recruitment process.

Over the years, I have held several positions within National Electric Power Authority, NEPA, Power Holding Company Of Nigeria,PHCN and PortHarcourt Electricity Distribution,Plc, PHED which have significantly contributed to my professional development and expertise in network operations and maintenance.

1. **Distribution Substation Operator (DSO)**: Managed daily operations of substations ensuring reliability and safety of electrical systems. Conducted routine inspections and troubleshooting, resulting in minimized downtime.

2. **Distribution Maintenance Supervisor (DS)**: Led a team of technicians to carry out preventative and corrective maintenance on distribution equipment. Implemented maintenance schedules that improved operational efficiency by 15%.

3. **Service Center Manager (SM)**: Oversaw service delivery for customers, enhancing service efficiency and response times. Developed training programs that improved customer satisfaction ratings by 20%.

4. **Undertaking Manager (UM)**: Managed new projects related to distribution infrastructure, ensuring compliance with regulations and standards while completing projects on time and within budget.

5. **Business Service Manager (BSM)**: Strategized business development initiatives that increased service package sales, resulting in a 25% growth in revenue over a year.

6. **Feeder Manager (FM)**: Managed feeder networks to optimize load distribution and reduce system losses. Achieved significant improvements in feeder reliability metrics.

7. **Senior Commercial Officer (SCO)**: Collaborated with commercial teams on pricing strategies and product offerings, leading to a 30% increase in market competitiveness.

8. **Regional NonMD Product Manager**: Developed and managed non-medical division products, overseeing market research and product launches that targeted new customer segments.

9. **Regional Maintenance Engineer**: Evaluated and improved maintenance practices across regions, achieving a reduction in maintenance costs by 18%.

10. **Regional Network Operations and Maintenance Manager**: Currently, I am leading a team responsible for the operation and maintenance of network infrastructure. I have successfully implemented innovative solutions that enhanced performance and compliance with safety standards.

The combination of these experiences has not only equipped me with a deep understanding of the technical aspects of network operations but has also honed my leadership and managerial skills. I am adept at addressing multifaceted challenges and am committed to driving improvements in operational performance.

Thank you for considering my experience as part of your recruitment process. Should you require any further details, please feel free to contact me.

Sincerely,

Nwiko Promise Robinson