Hello, My Name is Jiyaad

Dear Hiring Manager,

I am writing to express my keen interest in IT Support or Infrastructure roles in Canada. With over 12 years of progressive experience in technical support and system administration, I have consistently delivered enterprise-grade support solutions while maintaining high user satisfaction across various industries.

In my recent role as a User Technology Analyst at Ninety One, I have provided second- and third-line support to a global user base. I bring expertise in technologies such as Microsoft 365, Azure, Intune, and Windows Server, and I’ve supported remote teams across multiple time zones. My background also includes supporting executive-level users, managing IT assets, and ensuring uptime across mission-critical environments.

I am passionate about problem-solving, technology, and making a measurable impact through efficiency and user empowerment. I am ready to relocate to Canada and contribute to an organization that values professionalism, growth, and collaboration.

Please find my resume attached. I would appreciate the opportunity to further discuss how my skills can benefit your organization. Thank you for considering my application.

Sincerely,
Jiyaad Mahomed